Privacy Policy

Privacy Policy — theumrahstore

Effective date: September 6, 2025

Welcome to the privacy policy for theumrahstore. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from https://theumrahstore.com (the “Site”) or otherwise interact with us.

1. Information we collect

We collect several types of information to operate and improve our store:

a. Information you give us directly

  • Account information (name, email, password) when you register.

  • Billing and shipping address, phone number, and payment details when you place an order (payment details are processed by our payment provider — see Section 6).

  • Customer support communications (messages, order issues, returns).

b. Information we collect automatically

  • Usage and device information (IP address, browser type, pages visited, referring URL, operating system, and timestamps).

  • Cookies and similar tracking technologies to remember preferences and enable functionality.

c. Information from third parties

  • We may receive information from service providers (e.g., shipping carriers, fraud prevention services) and from social networks if you use social login.

2. How we use your information

We use personal information to:

  • Process and fulfill your orders, including sending order confirmations and shipping updates.

  • Communicate with you about your account, orders, and promotions (you can opt out of marketing emails at any time).

  • Improve and personalize the Site and shopping experience.

  • Prevent, detect, and investigate fraud or other misuse of our services.

  • Comply with legal obligations.

3. Legal bases for processing (if you are in the EEA)

If you are located in the European Economic Area, we rely on the following legal bases to process your personal data:

  • Performance of a contract (processing required to fulfill your orders).

  • Legal compliance (when required by law).

  • Legitimate interests (for fraud prevention, site operation, and improvements), balanced with your rights.

  • Consent (for certain marketing communications and non-essential cookies when required).

4. Sharing your information

We may share personal information with:

  • Service providers who help operate our business (payment processors, shipping carriers, email services, hosting providers, analytics providers).

  • Legal and safety reasons: when required by law or to respond to legal process, protect rights, prevent harm, or enforce our terms.

  • Business transfers: if we sell or merge the business, user information may be transferred as part of that transaction.

We do not sell your personal information for monetary consideration.

5. Cookies, tracking, and advertising

We use cookies and similar technologies to provide essential site functionality, remember preferences, enable secure login, and collect analytics. You can control cookies through your browser settings and a cookie consent banner on the Site (if enabled).

Third-party analytics and advertising partners may set cookies on your device. To opt out of targeted advertising, follow industry opt-out tools such as the Network Advertising Initiative and your device/browser advertising settings.

6. Payments and payment security

We use third-party payment processors (e.g., Stripe, PayPal) to handle payment card transactions. We do not store your full payment card information on our servers (unless you explicitly choose to use a tokenized vault provided by the payment processor). Please refer to your payment provider’s privacy and security documentation for details.

7. Data retention

We retain personal information as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer needed, we will delete or anonymize it.

8. Your rights and choices

Depending on where you live, you may have rights including:

  • Accessing the personal information we hold about you.

  • Correcting or updating inaccurate information.

  • Requesting deletion of your personal information.

  • Objecting to or restricting certain processing.

  • Withdrawing consent where we rely on it.

If you are a California resident, you may have additional rights under the CCPA/CPRA. To exercise your rights, contact us using the details below.

9. Children’s privacy

Our Site is not directed to children under 16 (or a higher age if required by local law). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no online transmission or storage is completely secure. If you suspect a security breach, contact us immediately.

11. International transfers

Information collected may be transferred to and stored on servers outside your country. Where required, we take steps to provide appropriate safeguards for international data transfers.

12. Changes to this Privacy Policy

We may update this policy from time to time. When we do, we'll post the updated policy with a new effective date. Significant changes will be highlighted on the Site where practicable.

13. Contact us

If you have questions, requests, or complaints about this Privacy Policy, please contact:

theumrahstore

Acknowledgement
By using the Site or providing personal information, you acknowledge that you have read and understood this Privacy Policy.

Last updated: September 6, 2025